Ticketing Hub

Excavators/Contractors

Professionals in Idaho’s Benewah, Bonner, Boundary, Kootenai, or Shoshone counties have access to ITICnxt, the industry’s premier ticket submission software. Ready when you need it—you can submit and manage locate requests or check positive response online 24/7.

Submit A Ticket

Homeowner/Landowner

If you’re a non-professional looking to dig, submit a free ticket at least two full business days prior to your planned project date. ITIC Lite, our non-professional software, makes submitting locate requests online simple!

Submit A Ticket

Member Utilities

Members of Dig Safe North Idaho 811 have free access to the Locator Tickets portal, a comprehensive ticket management system that makes it easy to manage locate requests online and provide electronic positive response status in real time.

Access to Ticket Management

Ticket Search

Dig Safe North Idaho 811’s Ticket Search & Status system allows you to search for any locate request using either the ticket number or information from the ticket—no login required.

Ticket Search

Includes tickets processed on or after 12/1/21 for Kootenai County; on or after 1/1/26 for Bonner and Boundary counties; and on or after 10/1/26 for Shoshone and Benewah counties.

Online Dashboards

This innovative feature shows detailed ticketing statistics from across Benewah, Bonner, Boundary, Kootenai, and Shoshone counties in a convenient interactive format.

Coming Soon

FAQs

Have a question, or curious about the transition? Read the FAQs here. For assistance, please contact our team at [email protected] or call 1-877-668-4001

View FAQs