Welcome to Dig Safe North Idaho 811

The Dig Safe North Idaho 811 center supports 811 services for Bonner, Boundary, and Kootenai counties in Idaho.

It is vitally important that you call or submit a locate request before digging on any project—large or small. Locate requests can be submitted online via ITICnxt or over the phone by calling either 1-800-428-4950 or 8-1-1.* The Dig Safe North Idaho center accepts locate requests from contractors, homeowners, or anyone else planning to dig in Idaho’s Bonner, Boundary, or Kootenai counties.

*Please note that the 811 call-routing system is based on the physical location you are calling from and/or the cell tower that routes your call. Dialing 811 from outside or near the Bonner, Boundary, or Kootenai County lines could result in your call being routed to a different call center. To reach the Dig Safe North Idaho 811 center directly, please call 1-800-428-4950.

2026 Shoshone Benewah One Call Update: Shoshone Benewah One Call (SBOC) has entered into an agreement with One Call Concepts, Inc. (OCC), under which OCC will provide all one call services for Shoshone and Benewah counties in Idaho, effective October 1, 2026. The new system will provide SBOC member utilities and excavators with new, easy-to-use technological capabilities.

Please visit the Shoshone Benewah One Call page for more information on this transition. Click here to view frequently asked questions (FAQs) about the transition.

Online Dashboards

This innovative feature shows detailed ticketing statistics from across Bonner, Boundary, and Kootenai counties in a convenient interactive format.

Coming Soon

FAQs

Have a question, or curious about the transition? Read the FAQs here. For assistance, please contact our team at [email protected] or call 1-877-668-4001

View FAQs