Checking Positive Response

As an excavator, you’ll find that positive response is an important tool that allows each facility owner to communicate the status of a locate request directly with you, providing you with the additional information needed to work safely at the job site.

Checking Positive Response Status

There are two ways to check positive response status:

  • Click the link included on the ticket in your confirmation email
  • Use Ticket Search to search for any ticket

If a facility owner participates in positive response, you’ll see their current status. If they do not participate by responding back to the notification center with a positive response, you’ll see “Does not report.”

Facility Owner/Locator Status Codes:

CODE 0: Not Yet Responded

CODE 1: Clear/No Conflict

CODE 2: Marked/Completed

CODE 3: Marked – Utility Representative Required

CODE 4: Work-in-Progress – Not Yet Completed

CODE 5: Not Marked – Contact Locator ASAP

Questions About Positive Response?

Please email the Dig Safe North Idaho notification center at [email protected] and our team will answer your questions.

Online Dashboards

This innovative feature shows detailed ticketing statistics from across Bonner, Boundary, and Kootenai counties in a convenient interactive format.

Coming Soon

FAQs

Have a question, or curious about the transition? Read the FAQs here. For assistance, please contact our team at [email protected] or call 1-877-668-4001

View FAQs