Positive Response with Ticket Check

Positive response is an important tool that allows each facility owner to communicate the status of a locate request directly with the excavator. This full-circle communication works to reduce the chance of a damage occurring by providing excavators the additional information needed work safely at the job site.

Facility owner/locator status codes:

CODE 0: Not Yet Responded

CODE 1: Clear/No Conflict

CODE 2: Marked/Completed

CODE 3: Marked – Utility Representative Required

CODE 4: Work-in-Progress – Not Yet Completed

CODE 5: Not Marked – Contact Locator ASAP

If a facility owner participates in positive response, Ticket Check will show their current status. If they do not participate by responding back to the notification center with a positive response, Ticket Check will state “Does not report.”

Getting set up to participate

Send us an email at [email protected] to let the Dig Safe North Idaho 811 notification center know you’re interested to get set up to participate in positive response. Whether you respond to locate requests with the Ticket Check (offered for free by Dig Safe North Idaho), your own system, or a combination, our team makes getting set up a convenient and easy process.

Questions about positive response?

Please email the Dig Safe North Idaho 811 notification center at [email protected] and our team will answer your questions.

Online Dashboards

This innovative feature shows detailed ticketing statistics from across Bonner, Boundary, and Kootenai counties in a convenient interactive format.

Coming Soon

FAQs

Have a question, or curious about the transition? Read the FAQs here. For assistance, please contact our team at [email protected] or call 1-877-668-4001

View FAQs