Locator Tickets is comprehensive ticket management system that designed for locating professionals to help them more efficiently organize, manage, and track locate requests.
Some of Locator Ticket’s innovative features include:
Records Hosted and Displayed Online for Easy Access
Locator Tickets stores your tickets online for quick, easy, and efficient retrieval and reporting.
Respond, Record, Recall
Some of the standard features available to fully document your work include updating locate status for positive response compliance, logging data about site visits, and uploading photographs.
Assign Locators to Specific Tasks and Follow Their Progress
Schedule an entire route for a locator to follow throughout the day or pair individual tickets with a locator as needed. Assignments are displayed on the map and listed in text form for easy follow-up and review.
Define Criteria for Automatic Work Assignments
Designate specific areas for coverage and Locator Tickets will automatically assign work as tickets are received.
Real-Time Ticket Information Updates
Edits to tickets or active work areas, emergencies, or any other information will update to the server every three minutes or less, keeping everyone informed, on the same page, and up to speed.
